North Carolina Department of Justice

North Carolina Department of Justice

North Carolina Department of Justice
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Moving Scams

Wednesday, May 23, 2018


May is a month of moves – people moving into and out of college dorms or moving homes as the school year ends. But some movers take advantage of people looking for low-priced, fast-moving assistance, and scam them out of their money or even their possessions. To help your move go as smoothly as possible this summer, do your research before you hire a mover.
 
For in-state moves, the North Carolina Utilities Commission has a list of legal, certified movers. Hiring a mover who’s not on this list can increase your risk of moving delays, damaged/lost possessions, and higher charges that appear at the last minute. Shop around using the list before you select a mover so you can get the best possible rate.
 
Before you sign your contract, be sure to make an inventory of all your possessions, and take pictures so you can document if any damage occurred during the move. Most importantly, remember to ask for a bill of lading. This is a written contract that sets forth the terms and conditions of your move, and every mover is required to provide one. Read your copy carefully so you’re aware of what you’re paying for, and keep a copy on hand until the move is successfully completed.
 
If you have issues with your in-state move, you can file a complaint with the North Carolina Utilities Commission’s Transportation Rates Division at 919-733-7766, or call our office at 1-877-5-NO-SCAM. And if you’re looking to move out of state, read up on interstate moving here.